Our product FAQ provides answers to common questions about our products.
ORDERING
First choose your favorite Sea'Sons products in the right size and add them to the shopping cart. Then go to the shopping basket and check your order, if you click the 'proceed to checkout' button you will goto the next step where you can fill in your address details and choose a shipping method and payment method. The payment methods and shipping options vary by country.
If the order has not been shipped yet, it is possible to change or cancel the order by sending an email or contacting us by phone. We can not guarantee that we are able to see the mail in time. Therefore it is best to check the order extra carefully before placing it.
We restock the main collection as much as possible and the main collection will still be sold online. The 'extra' collections such as the Liquid Lines and Movements collection are no longer restocked so order yours quickly! If in doubt you can always send us a message via contact or email.
Shipping
We have standard worldwide shipping. We also have
paid Express shipping which is a lot faster. The cost of this varies by location and can be seen at the checkout page in the shopping cart.
Visit this page to view the current shipping costs and delivery time.
Once an order is placed we will ship it the same day or the day after. If the order is placed in the weekends we will ship it on Monday.
Shipping times for standard shipping are:
The Netherlands, Belgium and Germany: 1/2 working days.
Europe: 3-5 working days
Worldwide: 12-15 working days
Shipping times for express shipping are:
The Netherlands, Belgium and Germany: 1-2 working days.
Europe: 2-3 working days
Worldwide: 3-7 working days
We always do our best to deliver all of the items you’ve ordered. If an item is sold out, we’ll let you know ASAP. You can choose to have a refund issued for the out-of-stock products.
Once you have placed the order you will receive a confirmation in the mail, it may be that it ends up in your spam box. When the order leaves our warehouse you will receive an email with the tracking information to follow the package. It can take a few working days before the tracking information is updated by the shipping company.
It is possible that the email arrived in your spambox, therefore it is always useful to check it first. If you have any questions it is always possible to contact us.
Payment
If you have placed products in the shopping cart, you can pay as a last step, the payment methods vary by country.
Unfortunately it can happen that there are import costs involved. Unfortunately we do not know in advance and can not guarantee that this will not happen. We are not liable for these costs.
Exchanges & Returns
If you’re not satisfied with your purchase, you can return the items within 14 days for an exchange or a refund. You can create your return using the link below.
https://seasonsofficial.com/a/returns
You can specify here exactly the details of your return. A refund in store, money back, or a different product and the reason why you're returning your Sea'sons product(s). We have free shipping but do not have free returns. That means you have to buy a shipping label at your local post office for the return.
To be eligible for reimbursement, your item must be unused and in the same condition as it was when you received it. Make sure the item is in its original, undamaged polybag, with the tag still attached. Please also make sure that the package is properly closed.
Once your return has been received and inspected, we’ll send you an email to inform you that we have received your returned item.
If your refund is approved, it will be processed and a credit will be automatically applied to your credit card or original payment method, within 14 days after we receive the item.
We do not cover returning costs and possible customs clearance costs will be deducted from the return amount.
There are certain situations where only partial refunds will be given: (if applicable)
- Swimming trunks or t-shirts with clear signs of use
- Facemaks or caps
- Items have been in contact with water
- Any item that is not in its original condition, is damaged, or has missing parts for reasons not caused by our error
- Any item that is returned more than 30 days after delivery
We consider the face mask & the cap to be hygiene products that cannot be returned.
SwimShorts
Our color-changing swimshorts responds to temperature changes. To activate the color-changing effect, wear it in warm conditions, such as when exposed to body heat or the sun. To see the full effect, get cool by jumping, splashing or diving into the water. Note that the color-changing effect may diminish when exposed to colder temperatures or when leaving the water.
he color-changing effect of our bikinis may diminish over time with increased exposure to UV light from the sun. We cannot predict exactly when the effect will stop, as it depends on frequency of use and intensity of UV radiation. However, based on average use, we expect the effect to last through a full season of summer activities. Even if the color-changing effect fades, your SEA'SONS bikinis will remain comfortable and high quality, appearing as a solid color that is slightly darker than the warmest color.
To keep your SEA'SONS bikinis looking their best, we recommend the following tips:
1 - If you wear your color-changing bikinis only in indoor swimming pools without exposure to UV light, their color-changing ability will likely last a lifetime.
2 - To prevent degradation of the color-changing properties, avoid hanging your bikinis out to dry in direct sunlight.
Just go to a product and look at the photo's. The third product photo is a size guide. Since we've different product, the size guide is always different.
If you've any further questions, feel free to reach out for us.
Bikini's
Our color-changing bikinis responds to temperature changes. To activate the color-changing effect, wear it in warm conditions, such as when exposed to body heat or the sun. To see the full effect, get cool by jumping, splashing or diving into the water. Note that the color-changing effect may diminish when exposed to colder temperatures or when leaving the water.
The color-changing effect of our swimshorts may diminish over time with increased exposure to UV light from the sun. We cannot predict exactly when the effect will stop, as it depends on frequency of use and intensity of UV radiation. However, based on average use, we expect the effect to last through a full season of summer activities. Even if the color-changing effect fades, your SEA'SONS swimshorts will remain comfortable and high quality, appearing as a solid color that is slightly darker than the warmest color.
To keep your SEA'SONS bikini looking their best, we recommend the following tips:
1 - If you wear your color-changing shorts only in indoor swimming pools without exposure to UV light, their color-changing ability will likely last a lifetime.
2 - To prevent degradation of the color-changing properties, avoid hanging your swimshorts out to dry in direct sunlight.
We have full bikini’s but to get the perfect fit you can choose the sizes from the top and bottom separately. With the size chart below you can find the perfect size for you.
Clothing
Our color-changing clothing responds to temperature changes. To activate the color-changing effect, wear it in warm conditions, such as when exposed to body heat or the sun. To see the full effect, try moving out of the sun and into a colder area, such as a cool environment. Note that the color-changing effect may diminish when exposed to warmer temperatures or when leaving the cold environment.
Clothing with color-changing properties will gradually lose its color-changing ability when exposed to UV light, such as sunlight. The lifespan of the color-changing feature will depend on how frequently the clothing is used and the intensity of UV radiation. On average, the color-changing effect should last through a full season of summer use. To keep the clothing looking its best, avoid hanging it out to dry in direct sunlight, as this may degrade the color-changing properties.
The size chart below on the product page can help you find the perfect size for your clothing item. If you are in between sizes, we recommend choosing the larger size as the clothing tends to be more of a slim fit.
Facemasks
No. face masks cannot be returned, so you can be sure that the mask has never been worn by anyone before.
Washing instructions for the face mask are found on the product package. We suggest to wash the mask on 30 degrees Celsius. Also we suggest to not iron the mask.After you've washed them you can let them dry in the correct model and then it's not necessary to iron them.
Gift Cards
Shopping for someone else but not sure what to give them? Give them the gift of choice with a SEA'SONS gift card! Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.