FAQ

Ordering

First choose your favorite Sea'Sons products in the right size and add them to the shopping cart. Then go to the shopping basket and check your order, if you click the 'proceed to checkout' button you will goto the next step where you can fill in your address details and choose a shipping method and payment method. The payment methods and shipping options vary by country.

If the order has not been shipped yet, it is possible to change or cancel the order by sending an email or contacting us by phone. We can not guarantee that we are able to see the mail in time. Therefore it is best to check the order extra carefully before placing it.

We restock the main collection as much as possible and the main collection will still be sold online. The 'extra' collections such as the Liquid Lines and Movements collection are no longer restocked so order yours quickly! If in doubt you can always send us a message via contact or email.

Shipping

We have free worldwide shipping. We also have paidExpress shipping which is a lot faster. The cost of this varies by location and can be seen at the checkout page in the shopping cart.

Below is an overview of the delivery times. Once an order is placed with us we will ship it the same day or the day after. Currently there may be delays due to Covid-19 at the shipping companies but we will do everything we can to get it to you as soon as possible.

Shipping times for free shipping are:

The Netherlands, Belgium and Germany: 1/2 working days.

Europe: 7-8 working days

Worldwide: 14 working days

NOTE: Due to COVID-19, delivery times can be longer than usual.If you have any questions about the specific delay of delivery for your country, don't hesitate to contact us. Thank you for your understanding.

Shipping times for express shipping are:

The Netherlands, Belgium and Germany: 1 working day.

Europe: 2 working days

Worldwide: 5/6 working days

NOTE: Due to COVID-19, delivery times can be longer than usual. If you have any questions about the specific delay of delivery for your country, don't hesitate to contact us. Thank you for your understanding.

We always do our best to deliver all of the items you’ve ordered. If an item is sold out, we’ll let you know ASAP. You can choose to have a refund issued for the out-of-stock products.

Once you have placed the order you will receive a confirmation in the mail, it may be that it ends up in your spam box. When the order leaves our warehouse you will receive an email with the tracking information to follow the package. It can take a few working days before the tracking information is updated by the shipping company.

It is possible that the email arrived in your spambox, therefore it is always useful to check it first. If you have any questions it is always possible to contact us.

Payment

If you have placed products in the shopping cart, you can pay as a last step, the payment methods vary by country.

Unfortunately it can happen that there are import costs involved. Unfortunately we do not know in advance and can not guarantee that this will not happen. We are not liable for these costs.

Exchanges & returns

If you’re not satisfied with your purchase, you can return the items within 14 days for an exchange or a refund. You can create your return using the link below. 

seasonsofficial.returnscenter.com

You can specify here exactly the details of your return. A refund in store, money back, or a different product and the reason why you're returning your Sea'sons product(s). We have free shipping but do not have free returns. That means you have to buy a shipping label at your local post office for the return.

To be eligible for reimbursement, your item must be unused and in the same condition as it was when you received it. Make sure the item is in its original, undamaged polybag, with the tag still attached. Please also make sure that the package is properly closed. 


Once your return has been received and inspected, we’ll send you an email to inform you that we have received your returned item. 

If your refund is approved, it will be processed and a credit will be automatically applied to your credit card or original payment method, within 4 days after we receive the item.

We do not cover returning costs and possible customs clearance costs will be deducted from the return amount.

There are certain situations where only partial refunds will be given: (if applicable)

- Swimming trunks or t-shirts with clear signs of use

- Items have been in contact with water

- Any item that is not in its original condition, is damaged, or has missing parts for reasons not caused by our error

- Any item that is returned more than 30 days after delivery

We consider the face mask to be a hygiene product that cannot be returned.

Swimshorts

Sea’sons swimwear responds to temperature changes. So, these color changing swim trunk sneed warmth and cold to show what they can do. When you’re wearing these swim trunks, they’re (usually) warm due to your body heat and the warmth of the sun. To make your Sea’sons swim shorts change color, get cool! That means splash, jump or dive into the water and watch what happens.

It completely depends on how you use the product. With increased exposure to UV light (the sun), the color change effect can diminish over time. There may come a time when the swimshorts no longer change color. We can’t tell you precisely when the color-changing effect will stop; it depends on how often you use them and on the intensity of UV radiation. Based on average use, we expect that the effect will last through a full season of summer fun. 

Even once they stop changingcolor, we can assure you that your Sea’sons official swim trunks will still beextremely comfortable. The swim suit will then remain one solid color that’sjust slightly darker than the warmest color. 

2 tips tokeep your sea’sons swimwear looking its best:

*If you only wear your colorchanging shorts  in indoor swimming pools (without exposure to UV light)their color changing ability will probably last a lifetime.

*Don’t hang the swim shortsout to dry in direct sunlight (UV-Light). This degrades the color changingproperties.

Yes, through extensive research, we’ve successfully developed a product that changes color anywhere in world. 

With the size chart below you can find the perfect size for your shorts. If you are in between sizes we suggest to choose the bigger size because the shorts are more of a slim fit.

T-shirts

The t-shirts have been treated with heat-sensitive microcapsules that allow the logo to change color. The color of the logo depends on the temperature of your body and surroundings.Sometimes the shirt will have a solid 'warm' or 'cold' color. However, most of the time the temperature of the logo will vary, which means that the logo features multiple colors, one flowing into the next, at the same time. 

The logo changes with the slightest movement of your body. In addition, you can also customize the color by cooling down your t-shirt – have fun experimenting by pressing a cold drink against part of the logo – or by heating up the fabric with your hands.

The ability to change color isn't limited but there are factors that cause the color changing feature to diminish. When exposed to UV light (the sun), the color change effect will diminish over time. There may come a point when the t-shirt no longer changes color. We can’t tell you precisely when the color-changin geffect will stop; it depends on how often you use the product and on the intensity of UV radiation. Based on average use, we expect that the effect will last through a full season of summer fun. Even after it stops changing color, we can assure you that your official Sea’sons logo t-shirt will still be extremely comfortable. The logo will then become one solid color.

1 tip to keep your Sea’sons t-shirt looking its best:

*Don’t hang the t-shirts out to dry in direct sunlight (UV-Light). This degrades the color changing properties.

With the size chart below you can find the perfect size for your shorts. If you are in between sizes we suggest to choose the bigger size because the shorts are more of a slim fit.

Bikini

Sea’sons swimwear responds to temperature changes. So, these color changing bikini’s need warmth and cold to show what they can do. When you’re wearing these bikini’s, they’re (usually) warm due to your body heat and the warmth of the sun. To make your Sea’sons bikini change color, get cool! That means splash, jump or dive into the water and watch what happens.

It completely depends on how you use the product. With increased exposure to UV light (the sun), the color change effect can diminish over time. There may come a time when the swim shorts no longer change color. We can’t tell you precisely when the color-changing effect will stop; it depends on how often you use them and on the intensity of UV radiation. Based on average use, we expect that the effect will last through a full season of summer fun. Even once they stop changing color, we can assure you that your Sea’sons official swim trunks will still be extremely comfortable. The swim suit will then remain one solid color that’s just slightly darker than the warmest color.

2 tips tokeep your sea’sons bikini looking its best:

*If you only wear your colorchanging bikini in indoor swimming pools (without exposure to UV light) theircolor changing ability will probably last a lifetime.

*Don’t hang the bikini out todry in direct sunlight (UV-Light). This really degrades the color changingproperties.

We have full bikini’s but to get the perfect fit you can choose the sizes from the top and bottom separately. With the size chart below you can find the perfect size for you.

Facemasks

No. face masks cannot be returned, so you can be sure that the mask has never been worn by anyone before.

Washing instructions for the face mask are found on the product package. We suggest to wash the mask on 30 degrees Celsius. Also we suggest to not iron the mask.After you've washed them you can let them dry in the correct model and then it's not necessary to iron them.

Gift Cards

Shopping for someone else but not sure what to give them? Give them the gift of choice with a SEA'SONS gift card! Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.